How delivery from China works
A full map of your cargo’s journey — from request to handover. We show what physically happens at each stage, who is responsible for it and what you see at that moment.
You see the goods in photos before dispatch and pay the price fixed in the contract. Below is every step, with the party responsible and a clear “what the client sees” marker.
Your cargo’s journey: 7 stages
From the product link to your door or pickup point. Stages 4–7 are covered in more detail on dedicated pages — links at the end.
- 01
1. Request and quote
Who does it: you + your manager. You send a product link or description and the country on Telegram, and we quote the cost of the goods and delivery. What you see: a “goods + delivery + clearance” estimate and a reply within 2 hours during working hours.
- 02
2. Payment and purchasing from the seller
Who does it: us (our Chinese legal entity in Foshan). After confirmation we purchase the goods: we pay the supplier’s invoice locally, in yuan, inside China. What you see: confirmation of the purchase and the price fixed in the contract.
- 03
3. Receipt and photos at the warehouse
Who does it: the warehouse in Foshan. The goods arrive at our warehouse, we verify the model, quantity and contents and photograph every item. What you see: a “what arrived at the warehouse” photo report — mismatches and defects are caught here, before dispatch.
- 04
4. Consolidation and packaging
Who does it: the warehouse in Foshan. We combine your orders from different marketplaces into a single shipment, with reinforced packaging or crating if needed. Free storage for up to 30 days. What you see: the assembled batch and its weight/volume before dispatch. More on the “Consolidation” page.
- 05
5. Choosing a channel and dispatch
Who does it: us + you. We match the mode to your urgency, weight and budget — air, road, rail or sea — and the right clearance scheme (cargo or formal with VAT). What you see: the chosen mode, an estimated timeframe and the start of the cargo’s movement. More under “Delivery modes”.
- 06
6. Border crossing and customs
Who does it: the carrier and the broker. The cargo crosses the border (Khorgos/Dostyk, Irkeshtam/Torugart, etc.) and clears customs. For businesses — DT (EAEU) / GTD (Uzbekistan), VAT, certification. What you see: a “at customs / at the border” status. More under “Customs”.
- 07
7. Last mile and handover
Who does it: us + the local carrier. We deliver to your door or to a pickup point in your city. For cargo, pay on delivery is available — on receipt or before dispatch from the warehouse in the nearest city. What you see: in-country tracking and the final handover.
Order status ladder
This is how the journey looks in tracking. Your manager confirms each status — we notify you of the key transitions ourselves, so you don’t have to ask.
- Request received — estimate prepared
- Purchased from the seller
- Received at the Foshan warehouse + photo report
- Consolidation and packaging
- Dispatched (we specify the mode: air / road / rail / sea)
- At the border / customs clearance
- In the destination country / handed over for delivery
- Delivered to the recipient
A personal account and an automatic carrier tracking number are in development. For now your manager sends statuses and photos on Telegram. (to be confirmed)
What is important to know
Photos before dispatch
We photograph every order on arrival — no buying a pig in a poke.
Price in the contract
The cost of the goods and delivery is fixed before dispatch — the final amount is not changed after the fact.
Pay on delivery for cargo
You can pay on receipt of the goods or before they are dispatched from the warehouse in the city nearest you.
Dedicated manager
One manager handles your order from quote to delivery — no handing off between departments.
Start an order
Send a link and the country — we will quote the cost and timeframe.
Send the link — we’ll reply within 2 hours
We’ll quote the cost of delivery from China and recommend the best route
Have a question?
Message us — we’ll answer, advise on delivery and help you place an order in your account. We reply within 2 hours.
Sales team: sales@cargo-w69.com
Prefer a messenger?
Message us on Telegram — send the product link and country, and we’ll quote the cost and timeline.